RETURNS & EXCHANGES

You may return your CHARLES & KEITH item(s) within 30 days of receiving your order.

• Please ensure that all item(s) are in their original condition, with the original packaging, tags and tickets attached.
• In the interest of hygiene, we do not accept returns on earrings and foot care accessories unless they are incorrect or defective.
• A final inspection will be conducted to ensure that all returned items meet our return criteria before processing. Returns that do not comply with our policy will not be accepted and will be sent back to you at your own cost.
• If you are returning an item that came with a free Gift With Purchase (GWP), and the value of your order falls below the qualifying amount after the return, the redeemed GWP must also be returned. If the GWP is not returned, a charge equivalent to its market value will apply.
• All return shipping costs will be borne by the customer.